Customer Testimonials

Customer Testimonials

Take a look below to see what our customers are saying about us!


“Our local Ace (Colchester) is always the place to go. They know our names. They provide a service…that you can’t find at other bigger box store Hardware stores. They go out of their way to hep you solve problems and come up with ingenious solutions. They have incredible staff, who are like old friends, who actually care. Sense of humor and cheerful too.” – Customer Engagement Survey – anonymous

“Amazing family owned business that celebrates Community. Amazing staff.” – FacebookJohn MacDonald

“Ace is 100% the place! Only hardware store I know of that actually has knowledgable staff! Thank you for the brainstorming help in the past and future!” – FacebookBen Colbourn

“If they don’t have it you probably don’t need! Great store with great helpful service!” – FacebookPatrick Leonard

“Everyone is always so helpful and makes me feel hometown love!!” – Customer Engagement Survey – anonymous

Brown and Roberts is the classic small town hardware store. Has everything you need. It has the benefits of being associated with a national franchise, but still maintains the feel of its roots as an independent store. Lawn mower repair, plexiglass cut to size, house paint mixed to order, wooden drawers with various sizes of cork, friendly staff…what else could you want?” – FacebookJohn Steven Gurney

“…What more could you want from a small town hardware store???” – Facebook – Sandi Rudski Capponcelli

“Best hardware store of anywhere I’ve been!…Can’t wait to visit on my next trip east.” – FacebookTerry Manley

Brown & Roberts is an amazing place to shop for All your hardware needs. They have the Most helpful staff who go out of their was to assist people like me…” – FacebookScott Whitehill